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Why you Must Start Recording Your At-Home Business Interactions

April 13, 2020

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tagged: call recording, chat recording, interaction recording, Numonix, omnichannel, quality monitoring, RECITE, sk4b recording, skb recording, Skype for Business, skype for business recording, speech analysis, top call recording kpis, voice recordingin Blog

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About Numonix

Numonix offers the single most versatile unified communications and Skype recording solution for businesses and service providers, featuring over 300 customization options, a Windows 10-like tile dashboard, and enhanced omni-channel playback. All advanced features are included at no extra charge and you have 100% control over how you experience your recordings and your agent/customer data. With the right intelligence at your fingertips, you can make faster and better decisions, accelerate sales, enhance service, resolve disputes and mitigate risk.

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Businesses rely on Microsoft Teams to help ensure compliance. Automated data logging and reporting to simplify tracking and locating archived files allows organizations to monitor call activity for compliance.
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