Skype for Business
Centralized Client-Side Recorder
RECITE CLIENT-SIDE SKYPE FOR BUSINESS CENTRALIZED RECORDING
RECITE Skype for Business recording is a desktop client that is easily and quickly loaded onto each computer you wish to record. Calls are stored centrally in your own data center, with all of the security, permissions, and profiles you need to protect sensitive customer data. Users cannot access local files or modify recordings. Demo Applications including source code samples for API syntax and XML parsing amongst other features including SEARCH, PROVISIONING and PLAYBACK.
HOW RECITE HELPS YOU
With RECITE for Office365 Skype for Business recording, you’ll have central control over your recordings so they are always protected and securely archived for later replay. RECITE empowers your business in a variety of areas, including:
- Customer service: Monitor calls to identify customer service gaps and agent skill deficiencies
- Dispute resolution: Resolve he-said/she-said disputes by replaying the call for the customer
- Order verification: Verify customer orders and verbal authorization
Learn more about the many benefits here.
View Our Short Video ( Bridging the Gap How to Record calls in Skype for Business )