Improve Your Bottom Line

▸ Compliant recording of verbal agreements
▸ Legal record of transactions
▸ Dispute resolution

Ensure Liability Protection

▸ Record calls for liability protection
▸ Securely share interaction recordings

Meet Security Standards

▸ Encrypt recordings of customer interactions to meet security standards
▸ Easy secure access and file sharing

Improve Workforce Optimization

▸ Record client calls during the discovery process
▸ Record depositions taken over the phoneTrack billable hours for phone interactions

Improve Staff Performance

▸ Train staff on accepted policies and procedures
▸ Live monitoring of staff telephone interactions
▸ Easy call evaluation and situational training

Maintain and Protect Your Business Reputation

▸ Ensure staff training on accepted policies and procedures
▸ Monitor live agent interactions
▸ Easily evaluate agents and provide situational training

Gain Advanced Technology

▸ Access valuable data live at a glance
▸ Seamless integration with third-party applications
▸ One of the only solutions compatible with Skype for Business
▸ Compatible with virtually every PBX and UC platform