Numonix Announces Enhanced Integration of RECITE Interaction Recording Solution With Toshiba’s IPedge, VIPedge and Strata CIX Telephone Solutions
BOCA RATON, Fla., March 29, 2016 — Numonix today announced enhanced integration of its award-winning RECITE® interaction recording solution with Toshiba’s VIPedge® cloud-based business telephone solution as well as its on-site IPedge® and Strata® CIX IP-digital converged business telephone systems.
“Users of Toshiba’s VIPedge, IPedge, and Strata CIX business telephone solutions can now benefit from enhanced integration with Numonix’s RECITE interaction recording solution,” said Avi Margolin, CEO and CTO of Numonix.
RECITE’s enhanced integration for Toshiba allows customers to easily record trunk or station side on Toshiba’s IPedge, VIPedge and Strata CIX platforms whether in the main or branch location using CSTA or OAI. For more information, click here.
“We are thrilled with the quality of the RECITE solution and more importantly the service provided by Numonix. Their integration and flexibility allows ACME to enjoy a worry-free deployment, management and usability solution in many of our locations across the country. Numonix and its RECITE solution deliver on their promise and enable us to not only record all of our calls but also to enhance our employee-customer relationship training,” said Dona Williams, IT manager of ACME Trucking, Inc.
Numonix is an innovator in interaction recording and quality management solutions. Numonix’s RECITE interaction recording solutions help organizations maintain a competitive edge, ensure regulatory compliance, resolve disputes and enhance customer experience. RECITE captures all interactions, including voice, screen, video, and IM/Chat. Available in both enterprise and service provider editions, Numonix’s award-winning RECITE is deployed globally in contact center, customer service, financial, and public safety applications. Affordably priced, RECITE is scalable to accommodate organizations of any size and is available globally. Numonix is based in Boca Raton, Fla.
For more information, visit www.NumonixRecording.com
Numonix PR Contact:
Teri Sawyer, T&Co. PR