Numonix, LLC announces the successful qualification of its RECITE™ interaction recording and quality management suite by Microsoft Corporation for its integration with the Microsoft Lync Server 2013 platform.
Numonix Receives Microsoft Lync 2013 Qualification
Boca Raton, Florida – January 31, 2014 – Numonix LLC, an innovator of interaction recording solutions has successfully completed and passed all interoperability tests for the Microsoft Lync Server 2013 platform. “By passing interoperability testing with a zero failure rate, Numonix has laid the framework for providing companies of any size with an enterprise ready, centralized and scalable recording solution for their Microsoft Lync environments”, stated Evan Kahan, COO of Numonix. Kahan went on to say: “The technical and operational flexibility that the RECITE™ interaction recording suite provides to our customers, allows the solution to resolve the requirements for all vertical markets and take full advantage of all benefits the suite provides”.
RECITE’s™ architecture and design incorporates the latest Microsoft technologies and makes full use of all Microsoft development platforms such as Windows operating systems, SQL Server and Microsoft Silverlight for web-based access and functionality, Numonix has selected and capitalized on the advantages of the entire Microsoft environment to bring a highly integrated Microsoft Lync recording solution to market. Numonix also announced that they plan to enhance the RECITE™ integration with other media capture points in the Lync environment including persistent chat and video applications early in 2014 moving into social media capture and analysis later in the year. “Having met the requirements of third party testing, Numonix offers a Lync 2013 qualified enterprise solution for Microsoft customers to record all Lync interactions and store them for playback and analysis.”
Dan Benedict Program Manager Lync ISV Developer Programs
In addition to Microsoft Lync, RECITE™ supports a wide range of other telephony integrations including but not limited to Avaya, Mitel, Cisco, SIP and many popular IP and TDM solutions in both active and passive modes and through trunk side and station side